Multnomah County Library Commons
Information about accommodation patron types, which provide options for patrons who may need something other than the standard patron type.
All Account Management services are done by the Contact Center at 503.988.5123 or contactcenter@multco.us.
Item not found in catalog, formerly fast adds or item-on-fly. Keywords: fast add, fastadd, fastadds
Library employees or work groups may create Administration - Materials use by Staff library accounts to use for library work purposes only
Locating items in the library’s collection can be done using an Item Search. Keywords: item search, search string
Each location in our system has codes, based on our agencies, buildings, and Symphony that track items, patrons, and locations. keywords: library codes, acronyms, letters, abbreviations.
Information about alerts, notes, comments and history. Keywords: Blocks, messages, notifications, user standings
How to add an alternative name on a patron's account. Keywords: alt_name, name on ID, name on identification, other names, alternate name
Automated Materials Handling (AMH) is the machine that checks in and sorts materials.
How operate Automated Materials Handling AMH: turn on and off, basic screens, printer paper, cleaning and change carts/trolleys
How to check-in books with Automated Materials Handling (AMH). Holds at Check-in. Snags/problem shelf at Check-in.
Most holds will be checked in with AMH, unless the location does not have an AMH printer.
There is a support plan, problem solving tips, plus online and in-person Automated Materials Handling (AMH) training.
Automated renewal and account information over the phone.
Information about materials renewing automatically. Keywords: renew, renewal, autorenew, auto renew, auto-renew, automatic renewals
How to process the daily bank deposit. See cash procedures. Keywords: bank slip, Bank of America, deposit slip, deposit bag
Procedure when patron declares bankruptcy
Spanish Beginning Readers Collections have been reorganized in reading levels. These kits are available in several reading levels.
