Multnomah County Library Commons
The requirements and exceptions for library accounts. Keywords: ID, identification, birth date, name, physical presence, address
Information about accommodation patron types, which provide options for patrons who may need something other than the standard patron type.
How to use a refund credit to pay bills. Keywords: refund bills, charges, fees, types of payment, account credit, credit on account
All Account Management services are done by the Contact Center at 503.988.5123 or contactcenter@multco.us.
Item not found in catalog, formerly fast adds or item-on-fly. Keywords: fast add, fastadd, fastadds
Library employees or work groups may create Administration - Materials use by Staff library accounts to use for library work purposes only
Locating items in the library’s collection can be done using an Item Search. Keywords: item search, search string
Each location in our system has codes, based on our agencies, buildings, and Symphony that track items, patrons, and locations. keywords: library codes, acronyms, letters, abbreviations.
Information about alerts, notes, comments and history. Keywords: Blocks, messages, notifications, user standings
How to add an alternative name on a patron's account. Keywords: alt_name, name on ID, name on identification, other names, alternate name
Automated Materials Handling (AMH) is the machine that checks in and sorts materials.
How operate Automated Materials Handling AMH: turn on and off, basic screens, printer paper, cleaning and change carts/trolleys
How to check-in books with Automated Materials Handling (AMH). Holds at Check-in. Snags/problem shelf at Check-in.
Most holds will be checked in with AMH, unless the location does not have an AMH printer.
There is a support plan, problem solving tips, plus online and in-person Automated Materials Handling (AMH) training.
Automated renewal and account information over the phone.
Information about materials renewing automatically. Keywords: renew, renewal, autorenew, auto renew, auto-renew, automatic renewals
How to process the daily bank deposit. See cash procedures. Keywords: bank slip, Bank of America, deposit slip, deposit bag
