Delivery Workflows: Incoming Crates

• Processing incoming return crates with AMH
• Processing incoming crates (all types) without AMH

Checkin without AMH

• Checking in using Symphony
• Process Map

Managing Transport Units

• Moving items between Transport Units
• Switching out Transport Units at Chutes

Shelving

• Branch shelving (Shelve Items)
• Chaotic shelving (Move to shelf)
• Hold lockers
• Exhibition items (Shelve in Exhibition)
  • If the items are not already listed in the Exhibition, use Move to Shelf instead

Pick Lists

• General
• Holds

Exhibitions (rollout began in July 2025)

• Creating and building Exhibition Groups
• Assigning an Exhibition Group to a Display Space
• Shelving items in an Exhibition
  • If the items are not already listed in the Exhibition, use Move to Shelf instead

Inventory

• Quick Guide
• Connecting the IMMS wand to the IMMS app for a new inventory session
• IMMS Wand Introduction

Troubleshooting

• Reasons and resolutions for error messages
• Resolving Transport Unit content errors

General reference

• IMMS Glossary
• IMMS documentation (external link)