Add Copies/Replace Copies

How to add or replace copies using iPage.

Black Resources Collection (BRC)

Links to information on the Black Resources Collection (BRC), including how to request additions and subtractions from the collection.

Bookshare

This page describes the Bookshare service.

Collection Assignments

Staff should be assigned to maintain each area of a location's collection.

Collection reports

Summary of what types of reports on our physical collections are available and how to get them

Collection storage and retrieval

Guidance for collection item retrieval, receiving, and returning stores items.

collectionHQ FAQ

collectionHQ (cHQ) is a web-based collection management software that MCL uses to support our collection management activities. Here is a list of FAQ's regarding cHQ.

Comments and complaints from patrons

Information on the process for handling patron feedback, including policies and procedures. It details steps for handling paper comment cards and online submissions via Knowledge Tracker.

Complaints about library materials

Information and guidelines for responding to concerns from patrons about library materials, including statement of concern forms. The entry also provides information on the library's commitment to intellectual freedom.

Damaged material

The library does not charge patrons for accidental damage to library material. Rarely, patrons are charged for malicious and intentional damage.

Default Sort Points for IMMS Implementation

Sort points will be attached to station names in Symphony. During the IMMS configuration phase default sort points may be used.

Discarding / Withdrawing items

How to withdraw materials to be discarded. Keywords: staff connect, Title Wave, Rose City Reads, discard cart, problem shelf, decision, weeding, condition

Guide to Libby Guides

How to access "reading rooms" dedicated to different audiences and collections in Libby

IMMS - item grouping reference guide

A guide to building comprehensive Item Groupings in IMMS.

IMMS - shared collection decision making

IMMS allows us to move to a shared collection. Where items will be distributed based on whether there's a need for them at that location. But how does this decision making work? This page shows some examples.

IMMS and access/circulation

Recent updates and links to IMMS documentation

IMMS device procedures

Guidance on use for the IMMS devices distributed for use with the IMMS Software

IMMS fields in Symphony

Changes to Symphony Workflows with the connection to IMMS: New fields in Item Records Sort Points display Chute column on checkin screen