Misprints and improperly bound titles

August 2024

Quick Facts

When we receive items from publishers with errors that make the book unusable, we can return those items within 60 days for a credit. Send the item to the Acquisitions Department at 635/OPS/ACQ via interoffice mail. Include a detailed description of the problem.

Procedure

When an item arrives at your branch with an error that makes the book unusable, such as:

  • Pages bound out of order or upside down
  • Missing pages
  • Printing that is too faint to read

Write a detailed note to describe the problem. Include page numbers if applicable. Send the item with the note to 635/OPS/ACQ via interoffice mail.