Bookshare is an international service offering 900,000+ ebooks. It offers a custom reading experience to individuals with print disabilities such as blindness, low vision, dyslexia, or physical disabilities that make it difficult to hold a book.
How staff can help patrons during short-term closures and when there are community emergencies, like inclement weather. keywords - fire, weather, emergency, closure
Information on the process for handling patron feedback, including policies and procedures. It details steps for handling paper comment cards and online submissions via Knowledge Tracker.
Information and guidelines for responding to concerns from patrons about library materials, including statement of concern forms. The entry also provides information on the library's commitment to intellectual freedom.
Procedure for using library display cases and exhibit areas. Includes guidelines for the Central Library's Collins Gallery and branch libraries, covering scheduling, installation, and publicity.
This policy clarifies when libraries should loan headphones or give away earbuds; how libraries should ensure that headphones are returned; how patrons should be charged for lost or damaged.
Multnomah County Library upholds the principles of intellectual freedom and the public's right to know by providing people of all ages with access and guidance to information
Instructions on how to make account changes on My MCL. How to change password, privacy, holds pick up location, change your email, display language and username.
This page provides a brief explanation of how patrons can access OverDrive and includes helpful information and links for problem solving access issues. Keywords: Ebooks, e-books, digital resources
Explains when permission is required and provides contact information for the Public Communications Manager. The document also emphasizes patron privacy and restricted filming locations.
Policy for providing reasonable accommodations to patrons with disabilities, per the Americans with Disabilities Act. It details procedures for handling accommodation requests, including interim accommodations and exceptions to library rules. The document also includes guidelines for requesting sign language interpreters.
Answers for: What a reasonable accommodation is and why we offer it, when to submit a request for reasonable accommodation, how to submit an accommodation request, what to expect in the process, how to support an accommodation, and who to contact with questions.
Policy and guidelines for the use of security cameras in Multnomah County Library locations. It covers Security Camera Locations, Access to Digital Images, Use and Disclosure, and Retention of Digital Images. Also details authorized staff and procedures for handling requests for video footage, including those for security incident report purposes.
Information about sensory rooms for patron use, including a link to the policy and additional guidance for staff on monitoring, managing use and access, and cleaning of the rooms.
This preschool storytime is especially welcoming for children on the spectrum and families who are looking for a smaller, more adaptive library experience.
Information about Sensory Accommodation Kits in children's areas and items available in teen spaces, including cleaning information and requesting replacements
Library employees and active volunteers will receive a library card for personal use free of charge even if their residence is outside Multnomah County or the free service area
PolicyThe Multnomah County Library is a distribution center for federal and Oregon State tax forms.RationaleDistributing tax forms is a community service that customers...
Youth Service TrainingThe following is a list of all youth related workshops developed by Multnomah County Library, for whom it's aimed and who are the current trainers. Please send...
PolicyThe Multnomah County Library provides voter registration forms at all library locations.RationaleMaking voter registration forms available in libraries assists...
