How staff can help patrons during short-term closures and when there are community emergencies, like inclement weather. keywords - fire, weather, emergency, closure
Information on the process for handling patron feedback, including policies and procedures. It details steps for handling paper comment cards and online submissions via Knowledge Tracker.
Information and guidelines for responding to concerns from patrons about library materials, including statement of concern forms. The entry also provides information on the library's commitment to intellectual freedom.