Daily operations

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Adaptive technology stations and the ADA (search station management)

These guidelines are intended to help staff manage the use of adaptive technology stations (ATS) effectively

Americans With Disabilities Act (ADA) Plan of Service

Plan for serving patrons with disabilities

Animals on Library Premises

Guidelines for animals in the library and definition of a service animal

Badge Audits

Information about badge audit processes for Multnomah County Library

Branch emergency checklist

Evaluation Considerations - Building and Surrounding Area
Use these guidelines to help you and others to make a decision

Building survival

Information and supplies necessary to operate in an efficient and timely manner.

Bulletin Board Regulations

Policy for public use of bulletin board spaces. It details procedures for posting materials and maintaining bulletin boards at all locations.

Cellular phones

Cell phone use is permitted by the public within Multnomah County Library buildings and should be regulated by MCL Behavior Rule #22

Chestfeeding and breastfeeding in the Library

Information on chestfeeding and breastfeeding at library locations, includes rules and guidance for lactation rooms for use by patrons.

Children at work

Policy regarding employees' children at work

Children left alone in the library after closing

Policy and procedures for staff to assist a child left alone at closing time. It includes guidelines for contacting parents, police, and security.

Closures: community emergencies and short-term library closures

How staff can help patrons during short-term closures and when there are community emergencies, like inclement weather. keywords - fire, weather, emergency, closure

Comments and complaints from patrons

Information on the process for handling patron feedback, including policies and procedures. It details steps for handling paper comment cards and online submissions via Knowledge Tracker.

Community rooms policy

Policy and procedural information for use of the community rooms (previously referred to as meeting rooms and study rooms).

Complaints about library materials

Information and guidelines for responding to concerns from patrons about library materials, including statement of concern forms. The entry also provides information on the library's commitment to intellectual freedom.