Policy
The Facilities and Property Management Division of Multnomah County is responsible for building and grounds maintenance throughout the library system.
Procedures
Emergencies and service requests: For emergency assistance call Facilities Dispatch at 503-988-3779. For other maintenance, service requests or large projects, contact Library Facilities staff. (email to lib-facilities@multco.us.)
Utility work
Facilities workers circulate to library locations on a regular basis. Each is checked at least one a week. Call 503-988-3779 to report problems.
Custodial (Day porter)
Central Library has a day porter on site during the hours it is open to the public. The cellular number is: 503-969-5014. Midland and Gresham Libraries have a day porter on site 4 hours per day.
Shredding Bin
- ServiceNow: enables you to order a new bin, remove a bin from service, or report problems with service.
- Shred-It pick up calendar
Janitorial
Facilities and Property Management contracts with a janitorial service for the daily cleaning of all agencies. The PIC monitors the cleaning and communicates with the property manager, Dispatch or Library Facilities staff if there are issues. Report urgent issues to Dispatch - 503-988-3773. On-going issues should be reported to Library Facilities staff.
Staff from County and Library Facilities does routine inspections on a regular basis.
Landscaping
Landscaping is performed under a county contract. Service visits vary in frequency based on the time of year. Contact Library Facilities staff for routine matters or concerns. Contact Facilities Dispatch for emergency issues.