Multnomah County Library partners with public school districts to streamline library access for students, educators and caregivers. We create automatic library accounts for students and curate grade-appropriate library resources.
Public school districts share student data for automatic library account creation. Accounts numbers are based on state school district codes and individual student ID numbers.
Library Connect accounts are available to all K-12 students in the participating districts and are full access accounts. Approximately 77,000 have their first MCL account thanks to Library Connect
Staff contacts
Account questions
- Community Information staff can assist with password resetting. An exception has been made for Library Connect account holders to change passwords via phone or chat.
- Call, email, or use the new Library Help Form.
- If urgent, call the IT Help Desk at 503-988-HELP (4357) and choose option 1.
Knowledge Tracker questions
May be assigned to *LIBRARY CONNECT (excluding account questions)
Other questions
email libraryconnect@multco.us
Remember to use user keys instead of names or account numbers. Never share PII (personally identifiable information).
Include as much detail about the issue as possible. Examples: resource being used, error messages, what you’ve already tried. This can help with noticing patterns and finding solutions.