September 2019

Quick Facts

• See Everybody Weeds(link is external) for more info about removing items from the collection.
• If a damaged item has a hold, check the item out to the DISCARD user and the hold will automatically be replaced and the patron put at the top of the list.

Procedure

If an item that is supposed to fill a hold is too damaged and there are other copies:

1. Fulfill the hold by clicking OK.
2. Check the item out to the DISCARD user by entering DISCARD in the User ID box and scanning or entering the barcode of the item into the Item ID box.
3. Click Check Out Item To User.
4. Enter “y” to override and click the Override & Checkout Item button.
5. Checking the item out to the DISCARD user will replace the hold and put the patron back at the top of the list.
6. See Withdrawing for more details.

If there are no other copies available:

1. Withdraw/discard the item according to procedure
2. The hold(s) will remain on the item. The selector is automatically alerted via a weekly report and will purchase more copies when possible.
3. No further action is required