Crate colors show what type of items are in each crate. Streamers show specific information, especially if a crate color is used outside its usual purpose.
An Exhibition (or Exhibition Group) is a user-curated collection of titles. These collections can then be assigned to display spaces in the system. Keywords: Holiday, observance, display.
Use Symphony to check items in if your location doesn’t have an AMH, or if your AMH is down. This procedure applies to local checkin (bookdrop) only. For return crate processing, see this workflow.
Use the ‘Put in Transport Unit’ wizard to move all items from one Transport Unit (TU) into another. Generally used to move items from a system TU (crate) to a location TU (cart).
Use these steps to process incoming crates if your location doesn’t have an AMH, or if your AMH is down. Note that incoming crates are handled differently depending on what is in them.
Use this process to place Exhibition items in the Location that the Exhibition is assigned to (like the regular Shelve Items workflow, IMMS will only place the items in assigned destinations).
PolicyWe recognize our obligation to provide library materials that are in good condition and free of pests. Infested library materials should not be returned to circulation until they’re...
The Interlibrary Loan team is a cross-departmental team that is responsible for obtaining materials for patrons that are not available in Multnomah County Library collections and loaning MCL materials to other libraries in a timely and efficient manner.
What to do when you look for an item in Symphony and the item is not found. Keywords: Check In error message, NOC, NIC, not in catalog, not in system, not in Symphony, exceptions bin
Lucky Day items allow patrons to check out high-demand items without waiting on long holds lists. Keywords: shared collections, Lucky Day search, overflow
Items that can’t be found in their expected location are set to Missing. They can be checked out to a user account called MISSING, or you can use the "Mark Item Missing" wizard, which is much faster.
This page shows how to login to Mobile staff and set it up for you and your location. Keywords: staff app, mobile app for staff, bluecloud mobile staff, bluecloud app for staff
This page provides a brief explanation of how patrons can access OverDrive and includes helpful information and links for problem solving access issues. Keywords: Ebooks, e-books, digital resources
Print periodical subscriptions vary by location. Periodical titles, location availability, and retention periods can be found in BiblioCommons.
Every location is responsible for regularly removing issues that are older than the retention period. They can be recycled at the branch or sent to OPS.
This page includes the steps you should take when Symphony is not working on any computers at a branch. Keywords: offline circ, Symphony outage, Symphony web
