May 2025

Quick facts

• See Credit/debit card machine for general instructions.
• This page includes instructions for sales, reprint a patron or library receipt, void a transaction, and reprint a settlement (batch) report.
• If the machine will not turn on, plug it in to charge it. If that does not work, call the number on the machine for support.

Procedure

Take a payment

1. Press Sale.
2. Enter the amount to pay, then press the green circle button.
3. Insert, tap, or swipe the card. Patrons may use apps, such as Apple Pay and Google Pay. These apps work the same as tapping the card on the machine.
4. When the sale is approved, the transaction is completed. 

Reprint a patron or library receipt

1. On the main menu, press the Next button twice. 
2. Select the transaction to reprint, then select to reprint the merchant (library) or customer copy. 

Void a transaction

Important: Only transactions from the current day can be voided. Credit/debit refunds cannot be done. See Refunds.

1. On the mail menu, press Void.
2. Select the transaction to be voided.
3. When the void is complete, tear off the receipt and put it in the cash register.  

Settlement reports

1. Settlement reports should print each night with no staff action.
2. If you need to reprint a settlement report, choose Settlement on the main menu.
3. Confirm the settlement amount and put the receipt in the cash register or with your cash reconciliation documents.