Equipment maintenance

Computer System Emergencies

PolicyStaff will promptly report emergency problems with the ILS or the network to appropriate personnel to prevent or mitigate damage to the system.ApplicationEmergency...

Headphones: loaning, disposal and free earbuds

This policy clarifies when libraries should loan headphones or give away earbuds; how libraries should ensure that headphones are returned; how patrons should be charged for lost or damaged.

IMMS device procedures

Guidance on use for the IMMS devices distributed for use with the IMMS Software

Location Standards of Excellence

Standards for library spaces, including service desks, facilities, collections & merchandising, furnishings & computer equipment, wayfinding & service signage, promotional signage, and spaces designed for youth.

Mending/Binding/Re-Casing

Information on when items should be mended, rebound or recased

Reporting stolen loaner laptops and other devices

Policy and procedure for reporting stolen devices