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Comments and complaints from patrons

Information on the process for handling patron feedback, including policies and procedures. It details steps for handling paper comment cards and online submissions via Knowledge Tracker.

Complaints about library materials

Information and guidelines for responding to concerns from patrons about library materials, including statement of concern forms. The entry also provides information on the library's commitment to intellectual freedom.

Disability resources (ADA) for staff

Forms and resources for employee reasonable accommodations under the Americans with Disabilities Act (ADA)

Employment and income verification

How to request employment or income verification through The Work Number

Intellectual Freedom

Multnomah County Library upholds the principles of intellectual freedom and the public's right to know by providing people of all ages with access and guidance to information

New or replacement county ID cards

Information about ID badges, including how to request a new one.

Operations staff holds

By selecting Admin as the pick-up point for my Hold I agree to the following:I will only receive holds on my card, not on family or friend's cards.  If my account is in...