Pulling and processing holds:

1. Open the IMMS app and select ‘Picking’ from the Main Menu.
2. Select Hold from the Order Types and tap ‘Next Step’.
3. Check the box for the grouping you’d like to pull from (you can go as wide or as narrow as you like) and tap ‘Next Step’.
4. Scan Transport Units (TUs) for the items you are pulling.
   1. For ‘Hold shelf’ (local holds), scan a location TU (cart/truck) or virtual Holds TU.
   2. For ‘Central sorting’ (transit holds), scan a system TU (crate) or virtual Transit TU.
5. The list of holds to be pulled will appear, and you can start searching.
   1. Boop each found item with the Device, and put the item into the appropriate TU. The item will automatically be removed from the Hold list.
   2. Mark unfound items ‘Not Found’. The app will say they are being “discarded”, but don’t worry - they are actually being set to Missing.
   3. Skip items by tapping ‘Scan Later’ or swiping left.

Note: Additional display and scan options can be found under the ⋮ icon.

6. Once a transport unit is full or you are done picking, tap the ⋮ icon in the bottom right corner.
   1. Select ‘Change transport unit’ to add an empty TU.
      or
   2. Select ‘Cancel Picking’ to end picking for now.
7. Process the picked holds.
   1. Check in holds for your branch via AMH or Symphony.
   2. Put transit holds directly into the outgoing delivery.
8. Repeat the above steps as needed. Don’t stress about “finishing” the list.
   1. Any items not found will move on to another branch at the end of the day.
   2. New items may appear on the list throughout the day.