Daily operations

General information about working in the Library Operations Center building

The library offers multimedia disc items, including Blu-rays, DVDs, and CDs, for use at patrons' discretion and does not assume any responsibility for damages

The policy for patrons using library phones.

Person in Charge (PIC) policy

Policy for petitioning, soliciting, and hand-distributing written materials at approved Multnomah County Library locations.

Explains when permission is required and provides contact information for the Public Communications Manager. The document also emphasizes patron privacy and restricted filming locations.

These numbers are to be used only for PIC related situations....

Procedures for using the PIC phones

Policy on prayer in public spaces and gives guidance to staff on handling patron inquiries and requests related to prayer.

Procedures for printing and copying

How to respond to reports of problems with our EV chargers

This document has been created by the MPAP Safety + Security subteam to assist locations opening for modified service with identifying how to address a variety of safety and security related scenarios

Policy for providing reasonable accommodations to patrons with disabilities, per the Americans with Disabilities Act. It details procedures for handling accommodation requests, including interim accommodations and exceptions to library rules. The document also includes guidelines for requesting sign language interpreters.

Answers for: What a reasonable accommodation is and why we offer it, when to submit a request for reasonable accommodation, how to submit an accommodation request, what to expect in the process, how to support an accommodation, and who to contact with questions.

Link to reassigning staff during closures document (pdf)