Daily operations

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Hostage situation

PolicyTake immediate steps to provide for the safety of customers and staff in case of a hostage situation.ProcedureIf you are taken hostage:...

Infested materials

PolicyWe recognize our obligation to provide library materials that are in good condition and free of pests. Infested library materials should not be returned to circulation until they’re...

Intellectual Freedom

Multnomah County Library upholds the principles of intellectual freedom and the public's right to know by providing people of all ages with access and guidance to information

Internet guest pass

Link to Internet guest pass procedure in the Circulation Manual

Interoffice Mail

This page describes how to send interoffice mail to other branches in the library system and also other departments within the county.

Library Administration at Albina (ADM): guidelines and procedures

Library Administration at Albina is located on the first floor of the Albina Library on the Russell Street side. It houses the following workgroups: Business Services, the Director’s Office, Equity and Inclusion, Human Resources, the Office of Project Management and Evaluation, and Volunteer Services.

Library Safety Liaison Redeployment Process

Procedure for finding coverage for LSL absences.

Location Standards of Excellence

Guidelines for maintaining the appearance and function of branch public, meeting, and staff areas

Location Standards of Excellence

Standards for library spaces, including service desks, facilities, collections & merchandising, furnishings & computer equipment, wayfinding & service signage, promotional signage, and spaces designed for youth.

Lost articles

PolicyLost articles found in library premises are held for thirty days....

Lost Children

How how to help any child lost in the library

Mail room

How thee Ops Center mail room operates, where materials go from there.

Marijuana – response guidelines

Information about handling Marijuana in library locations

Media policies & procedures

Policies and procedures for interacting with the media. It designates official spokespeople and provides guidance for staff on how to handle media inquiries.

Media Tips for Multnomah County Library Employees

Guidance for what to do when a reporter or media outlet calls or enters the library and requests information.

Midland Library Premises

Map showing shape of Midland Library property

Minimum Staffing

Minimum Staffing Procedure flow charg

Offsite Service Safety Guidelines

Staff who work in an outreach setting have increased vulnerabilities, here are some guidelines to help keep you safe. Last updated: 8/2/23