Quick guides for common IMMS workflows

Links to information on the Indigenous Resource Collection (INCO), including how to request additions and subtractions from the collection.

PolicyWe recognize our obligation to provide library materials that are in good condition and free of pests. Infested library materials should not be returned to circulation until they’re...

Multnomah County Library upholds the principles of intellectual freedom and the public's right to know by providing people of all ages with access and guidance to information

Information about materials borrowed from other libraries. Keywords: ILL, inter-library, requests

This page describes when and how to replace library item barcodes.

What to do when you look for an item in Symphony and the item is not found. Keywords: Check In error message, NOC, NIC, not in catalog, not in system, not in Symphony, exceptions bin

Using Symphony to search for items. Additional keywords: item display, item placement

Information about how to handle last copies in poor condition

Procedures for duplicating a library barcode for a patron who wants to keep their barcode number from a broken or worn-out card.

Lucky Day items allow patrons to check out high-demand items without waiting on long holds lists. Keywords: shared collections, Lucky Day search, overflow

How thee Ops Center mail room operates, where materials go from there.

When a book has serious misprints send it to Acquisitions.

This page provides a brief explanation of how patrons can access OverDrive and includes helpful information and links for problem solving access issues. Keywords: Ebooks, e-books, digital resources

Pageturners To Go kits were created for book groups to use. Pageturners To Go kits are sets of 10 copies of the same title. Keywords: book club, page turners

Print periodical subscriptions vary by location. Periodical titles, location availability, and retention periods can be found in BiblioCommons.
Every location is responsible for regularly removing issues that are older than the retention period. They can be recycled at the branch or sent to OPS.

How pick lists for holds and other searches work with IMMS. Keywords: picklist, paging list, holds, rotation list, weeding list, missing list, error correction lists, call number changes