Patron spaces

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Animals on Library Premises

Guidelines for animals in the library and definition of a service animal

Black Resources Collection (BRC)

Links to information on the Black Resources Collection (BRC), including how to request additions and subtractions from the collection.

Branch emergency checklist

Evaluation Considerations - Building and Surrounding Area Use these guidelines to help you and others to make a decision

Bulletin Board Regulations

Policy for public use of bulletin board spaces. It details procedures for posting materials and maintaining bulletin boards at all locations.

Cellular phones

Cell phone use is permitted by the public within Multnomah County Library buildings and should be regulated by MCL Behavior Rule #22

Chestfeeding and breastfeeding in the Library

Information on chestfeeding and breastfeeding at library locations, includes rules and guidance for lactation rooms for use by patrons.

Communicating with Customers, Guidelines for

Handling sensitive situations in the library

Communico Login

Login to manage events, community rooms and more

Community rooms policy

Policy and procedural information for use of the community rooms (previously referred to as meeting rooms and study rooms).

Information about Community Services at MCL

Computers: guidelines for extending public computer tme

Link to guidelines for Extending Public Computer Time

Customer use of own equipment in library

PolicyCustomers may use their own equipment in the library only when the use of this equipment does not interfere with other customers' use of the library.Application...

Definition of premises

Definitions of library premises to aid in understanding where the library rules can be enforced.

Display cases/exhibits

Procedure for using library display cases and exhibit areas. Includes guidelines for the Central Library's Collins Gallery and branch libraries, covering scheduling, installation, and publicity.

Distribution of Free Community Materials

Procedures and guidelines for distributing brochures, newspapers, and other printed materials.

Early learning and play pieces

Care and maintenance procedures for the Early Learning Play pieces

Guidelines for patrons charging personal devices

Use these factors to help patrons charge personal devices safely and successfully

Guidelines for public announcement system use in library locations

These guidelines provide more information about what PA systems should and should not be used for.

Headphones: loaning, disposal and free earbuds

This policy clarifies when libraries should loan headphones or give away earbuds; how libraries should ensure that headphones are returned; how patrons should be charged for lost or damaged.

Hold Lockers

This page describes how to process items and how to help patrons place and pick up holds in library hold lockers.

Indigenous Collection

Links to information on the Indigenous Resource Collection (INCO), including how to request additions and subtractions from the collection.

Location Standards of Excellence

Standards for library spaces, including service desks, facilities, collections & merchandising, furnishings & computer equipment, wayfinding & service signage, promotional signage, and spaces designed for youth.

Patron exclusions and privacy

Multnomah County Library will share limited information about excluded customers with public and private agencies that have a demonstrated need to access this material.

Patron use of library phone

The policy for patrons using library phones.

Patron use of the Internet Stations

Library patrons may use the internet stations up to four hours per day.

Petitioning, soliciting and hand-distributing of written materials at the library

Policy for petitioning, soliciting, and hand-distributing written materials at approved Multnomah County Library locations.

Photography and Video in the Library

Explains when permission is required and provides contact information for the Public Communications Manager. The document also emphasizes patron privacy and restricted filming locations.

Prayer

Policy on prayer in public spaces and gives guidance to staff on handling patron inquiries and requests related to prayer.

Printing

This page links to all the pages that have to do with printing. Key words: barcodes, check-in receipts, current checkouts, hold lists, pharos guest pass, mobile printing, library card numbers and spine labels.

Reasonable accommodations for patrons with disabilities FAQ

Answers for: What a reasonable accommodation is and why we offer it, when to submit a request for reasonable accommodation, how to submit an accommodation request, what to expect in the process, how to support an accommodation, and who to contact with questions.

Sensory rooms at the library policy

Information about sensory rooms for patron use, including a link to the policy and additional guidance for staff on monitoring, managing use and access, and cleaning of the rooms.

Service Animals

Guidelines for animals in the library and definition of a service animal.

Tutoring for adults learning to read

This page describes how MCL support learners who read at low-levels.

Visual Schedules

Information about visual schedules and how to request for storytimes and other programs

Voter Registration Forms

PolicyThe Multnomah County Library provides voter registration forms at all library locations.RationaleMaking voter registration forms available in libraries assists...

Wireless Internet Access

Wi-fi Policies for Multnomah County Library