When you are creating user records for multiple patrons who have the same address and other info the Copy User Wizard speeds up the process and prevents Symphony freezing while creating the records.

Instructions for how to identify and manage receiving a counterfeit bill.

Crate colors show what type of items are in each crate. Streamers show specific information, especially if a crate color is used outside its usual purpose.

Help patrons pay charges with credit/debit cards and some smartphone apps in the library.

This page describes the steps to print a patron's current check outs.

The library does not charge patrons for accidental damage to library material. Rarely, patrons are charged for malicious and intentional damage.

What to do when a patron is deceased.

Sort points will be attached to station names in Symphony. During the IMMS configuration phase default sort points may be used.

How to change (modify) a due date for items in Symphony.

Educator library accounts are available to teachers and other educators who support learning in the community. Keywords educator, educator card, edu, edu card

How to print, search and process expired holds. Keywords: Expired holds, Manage Hold Shelf

This page describes what information can be found on the Extended info tab and how it can be modified.