Multnomah County Library Commons
Procedure when patron declares bankruptcy
Spanish Beginning Readers Collections have been reorganized in reading levels. These kits are available in several reading levels.
This page explains how to use the Paying Bills wizard to process payments in Symphony. Keywords: bills, fees, fines, charges, paying, payments
These are the reasons for patron's bills in Symphony.
Patron and library financial transactions, including how bills work, bill reasons, payment reasons, and how to document oddities.
This page explains how bills are assessed in Symphony. Staff can use this page to understand how bills are calculated and displayed in Symphony.
How to call a telephone number that blocks calls from unknown numbers
This page describes the Bookshare service.
How to locate cancelled holds and replace them in Symphony. Keywords: inactive holds, hold expired, lost holds, missing holds, replacing holds
April 2023
This page contains information about filling out the cash form. Keywords: cash procedures, daily cash reconciliation, opening cash
Learn how to change an item type from Circulating to Reference, or fix incorrect information in a catalog record.
How to change item specific (Copy Hold) to copy returned soonest (Title Hold).
How to move the Patron to the top of the hold queue. Keywords: Change priority, hold list
This page shows you how to check for a duplicate user when creating a new account and what happens when you click the duplicate user button.
This page explains how to Check In items, manage items that belong to your home location, have holds or bills.
How to adjust the printer settings and print check in receipts
This page provides information and instructions on how to check out materials to patrons.
