The standard loan period is 21 days, but may vary by user and item type.

How to call a long distance telephone number

Information about lost items and billed items in Symphony.

Lucky Day items allow patrons to check out high-demand items without waiting on long holds lists. Keywords: shared collections, Lucky Day search, overflow

Procedures for mail returns, incorrect contact information, and address updates. Keyword: Forwarding address, No address, undelivered, Address update.

How thee Ops Center mail room operates, where materials go from there.

Items that can’t be found in their expected location are set to Missing. They can be checked out to a user account called MISSING, or you can use the "Mark Item Missing" wizard, which is much faster.

Items that can’t be found in their expected location are checked out to a user account called “MISSING”.

Instructions for how to process your location’s missing list. Keywords: monthly missing report, missing items

This page shows how to login to Mobile staff and set it up for you and your location. Keywords: staff app, mobile app for staff, bluecloud mobile staff, bluecloud app for staff

This Circulation Manual page shows how to use check out features in the Mobile Staff app.

Use Modify User on the Mobile Staff App to update Patron passwords, address, name, phone number, email

Modify bills/fees, change and add a bill/fee. Keywords: waive correction, bill correction, clear correction, fee correction

Bonneville, Bridal Veil, Corbett, Dodson, Dunthorpe, Fairview, Gresham, Holbrook, Interlachen, Kings Heights, Lake Oswego (part), Latourell, Maywood Park, Milwaukie (part), Orient, Portland,...

Circ manual entry for My Discovery Pass which provides patrons instant online access to free tickets to local cultural venues

Instructions on how to make account changes on My MCL. How to change password, privacy, holds pick up location, change your email, display language and username.