Operational guide to the SmartShelf equipment in use at Fairview (FRV), Kenton (KEN), Rockwood (ROC), and Troutdale (TRT). Additional keywords: SmartShelf, Smart Shelf, LibraryShelf, Library Shelf.

How library staff should use their personal library cards to comply with ethics laws and standards.

Link to Staff Use of Personal Library Cards in the Circulation Manual.

How staff should use Symphony, the Integrated Library System (ILS) to protect patron privacy, library data, and to comply with ethics laws and standards.

Library employees and active volunteers will receive a library card for personal use free of charge even if their residence is outside Multnomah County or the free service area

How to handle new reference items that arrive at your location.

This page describes the Storytime bags (Zoom bags) program and how they should be managed.

Replaces the "collection transfer" process when your location needs more materials on a topic.

You can change the font size and color scheme of the Symphony display.

This page includes the steps you should take when Symphony is not working on any computers at a branch. Keywords: offline circ, Symphony outage, Symphony web

This page contains information on RFID pop-up message in Symphony when the RFID tag doesn't match an item record.

This page shows what to do when Symphony has been upgraded. How to set up receipt printers. Setting station names, logging into Symphony, connecting an RFID pad to Symphony

This page describes how to use the Symphony Web Interface.

Staff logins are assigned a default home location, and staff may update the location as needed. Keywords: home location, default location, library location, initials, credentials, home library, login

Things to check when logging in to Symphony Workflows. Keyword: Username, configuration, work station, start up, desktop.

Overrides are needed to enter/change a PIN, when an account needs updating, when an account has bills over the limit, etc.

Configure receipt, public, and workroom printers to work with Symphony

Individuals living outside free service area but paying Multnomah County property taxes may have free library service for themselves and their household