How to enter the name(s) the patron goes by as well as name on ID (if it differs) on patron records. Used when creating a new account, or keeping an account updated to reflect changes.
Information about notices the library sends to patrons to inform them of checkouts, holds, due dates, snags, etc. Keywords: Email, text, phone, mail, overdues, lost items, announcements, not receiving
How to use Symphony offline circulation and self-checkout stations during migration and when regular Symphony is not available. Keywords: offline circ, Symphony outage, Symphony down, Symphony Web
This page provides a brief explanation of how patrons can access OverDrive and includes helpful information and links for problem solving access issues. Keywords: Ebooks, e-books, digital resources
Pageturners To Go kits were created for book groups to use. Pageturners To Go kits are sets of 10 copies of the same title. Keywords: book club, page turners
Some patrons may have difficulty using the library: library card requirements (name, address, or ID), fees, address confidentiality, foster families, resource counselors
Updates to identifying information in a patron's account, including name, email address, telephone number, and address. Text messaging and patron type may also be updated using the Modify User wizard.
Using the User Search helper to look up patrons by terms other than User ID. Additional keywords: Name, Birth Date, Birthdate, Phone, Email, lookup, patron lookup, account lookup
The library offers multimedia disc items, including Blu-rays, DVDs, and CDs, for use at patrons' discretion and does not assume any responsibility for damages
