How to cancel a hold from a patron's record. How to modify a hold.

How to discard/withdraw/ and replace a damaged hold.

How to suspend holds in Symphony and MyMCL

How to place holds in Symphony

How to help patrons pick up holds for other people. What to do if they have the patron information and what to do if they do not have the patron information. How to cancel holds.

Patrons who are unable to come to the library, but want to have library service, may be referred to Library Outreach Services at 503-988-5404.

Cascade Locks, Clifton, Dee, Hood River, Lenz, Mount Hood, Oak Grove, Odell, Parkdale, Pine Grove, Rockford, Summit, Trout Creek, Windmaster Corner, Winans, Wyeth

Identification requirements for getting a library card. Keywords: ID, license, photo ID, library card application, parent or guardian

A guide to building comprehensive Item Groupings in IMMS.

IMMS allows us to move to a shared collection. Where items will be distributed based on whether there's a need for them at that location.
But how does this decision making work? This page shows some examples.

Recent updates and links to IMMS documentation

Guidance on use for the IMMS devices distributed for use with the IMMS Software

Changes to Symphony Workflows with the connection to IMMS:
New fields in Item Records
Sort Points display
Chute column on checkin screen

A list of terms used by IMMS, with notes on how they differ from Symphony. Additional keywords: definitions, dictionary.

Use this process to assign an Exhibition Group to one or more Locations in your Branch.

Use the ‘Shelve items’ wizard to shelve a Transport Unit of items (including Lucky Day) on their home ("grouped") shelves.

Use this workflow to assign an item or the contents of a Transport Unit to a chaotic shelving Location.

Use Symphony to check items in if your location doesn’t have an AMH, or if your AMH is down. This procedure applies to local checkin (bookdrop) only. For return crate processing, see this workflow.