Emergency

Filter pages

Accident, injury, or illness involving staff

PolicyStaff will provide immediate first aid to staff in case of accident, injury, or illness.Form...

Accident, injury, or illness involving the public

Policy for dealing with patron injury or illness

Active threat emergency response protocol

PolicyTake immediate steps to provide for the safety of customers and staff in case of an active threat situation in a library facility.DefinitionActive Shooter...

Automobile accidents while on library business

Policy for reporting automobile accidents

Bomb threats

Established response protocol in the event of a bomb threat

Branch emergency checklist

Evaluation Considerations - Building and Surrounding Area Use these guidelines to help you and others to make a decision

Break-ins, burglaries, vandalism

Staff will follow standard procedures when discovering break-ins, burglaries and/or vandalism of County or personal property.

Chemical or toxic contamination

PolicyIn case of a chemical or other toxic contamination, immediate action should be taken. The supervisor or person in charge should evacuate the staff and customers in a safe and...

Children left alone in the library after closing

Policy and procedures for staff to assist a child left alone at closing time. It includes guidelines for contacting parents, police, and security.

Civil disturbance

Steps to provide for the safety of customers and staff in case of civil disturbance, such as a riot or violent demonstration

Closures: community emergencies and short-term library closures

How staff can help patrons during short-term closures and when there are community emergencies, like inclement weather. keywords - fire, weather, emergency, closure

Computer System Emergencies

PolicyStaff will promptly report emergency problems with the ILS or the network to appropriate personnel to prevent or mitigate damage to the system.ApplicationEmergency...

Earthquakes

PolicyBecause earthquakes occur without warning and are potentially very damaging, this policy should be reviewed by all staff to prepare them to respond constructively and protectively...

Elevator failure

PolicyIn case of an elevator failure, reassure those trapped in the elevator and call for help.ProcedureAt Central, Administration or at branches call the 24-hour...

Emergency Closure/Change in Library Hours

Policy and Procedure for closing or delaying the opening of a library due to inclement weather. It details how staff are notified (Telephone Tree) and the actions they should take to ensure the safety of both staff and patrons.

Emergency staffing guidelines

Link to theEmergency Staffing Guidelines (pdf)

EMT PIC contact information

Executive Management Team emergency contact information

Evacuation exits

Maps and words showing evacuation exits, meeting places, fire extinguishers, and first aid kits in each library building.

Evacuation exits: Belmont

Emergency evacuation procedure at Belmont

Evacuation exits: Belmont Holds Pickup (BHP)

Emergency evacuation procedure at Belmont Holds Pickup

Evacuation exits: Central Library 4th floor (fourth floor)

Central Library 4th floor (fourth floor) evacuation exits

Evacuation exits: Central Library 5th floor (fifth floor)

Central Library 5th floor (fifth floor): evacuation exits

Evacuation exits: Gresham

Evacuation procedures for Gresham

Evacuation exits: Hillsdale

Emergency evacuation procedure at Hillsdale

Evacuation Exits: Hollywood

How to evacuate Hollywood Library in an emergency and other safety information.

Evacuation Exits: Library Operations Center

Evacuation information for the Library Operations Center.

Evacuation exits: Macadam Operations Center

Floor PlansIsom Operations Center 1st FloorIsom Operations Center...

Evacuation exits: Midland

Emergency evacuation procedures at Midland

Evacuation waiting area

Information about helping patrons in mobility devices during an emergency

False fire alarms

PolicyWhen staff know for certain that a fire alarm has been inadvertently triggered, they may cancel the call. A false alarm may be caused by burning food or someone pulling the fire alarm....

Fire alarms

Policy for when the fire alarm goes off in a library location

First Aid kits

PolicyEach agency is required to maintain a fully stocked, easily accessible first aid kit.ProcedureThe supervisor or manager of each section, branch, or other library...

Floods

PolicyIn case of a major flood, staff in all agencies should follow established procedures to ensure the safety of the staff and protection of library facilities and equipment....

Guidelines for public announcement system use in library locations

These guidelines provide more information about what PA systems should and should not be used for.

Hostage situation

PolicyTake immediate steps to provide for the safety of customers and staff in case of a hostage situation.ProcedureIf you are taken hostage:...

Incident Report Form

Procedure for reporting an incident in the library, including security incidents

Lockout Procedure

Procedure for when you have received notice of an active external threat that would require you to lock your doors.

Lost Children

How how to help any child lost in the library

Power failure

PolicyDuring a power failure, staff should proceed as they would during computer downtime. In in case of...

Reassigning staff during closures

Link to reassigning staff during closures document (pdf)

Reporting stolen loaner laptops and other devices

Policy and procedure for reporting stolen devices

Robbery/Theft

PolicyLibrary staff will follow established procedures when observing a robbery or becoming aware of theft of library or personal property. The safety of customers and staff is always the...

Safety committees

Overview of the library’s safety committee purpose and structure.

Sharps/needles and sharps containers

What to do when staff or patrons find sharps on Library property

Suspected illegal material (child sexual abuse material)

Procedures for dealing with suspected illegal material (child sexual abuse material).

TriMet Emergency Ride Home Program

The Emergency Ride Home Program provides the opportunity for an employee, who uses alternative transportation to commute to/from work and experiences a qualified emergency during the work day, to obtain a free taxi ride from a participating taxi company to an appropriate site when the employee needs to respond to the emergency situation.

Unruly Conduct

Policy The Library will provide a safe and orderly environment for its customers and staff. Application Refer to Policy Governing the Use of the Multnomah County Library for...

Water pipes, broken

PolicyAll broken pipes must be dealt with as soon as possible. Water could be very damaging to library materials. To...

Winter storms

Policy and procedure for library operations during winter storms