Security

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Active threat emergency response protocol

PolicyTake immediate steps to provide for the safety of customers and staff in case of an active threat situation in a library facility.DefinitionActive Shooter...

Appeals

Information about the exclusion appeals process.

Be on the lookout (SIR)

Be on the lookout for these patrons in SIR

Bomb threats

Established response protocol in the event of a bomb threat

Break-ins, burglaries, vandalism

Staff will follow standard procedures when discovering break-ins, burglaries and/or vandalism of County or personal property.

Building survival

Information and supplies necessary to operate in an efficient and timely manner.

Civil disturbance

Steps to provide for the safety of customers and staff in case of civil disturbance, such as a riot or violent demonstration

Critical incident response procedures

Critical Incident Response Procedures for Location Leader and PIC, EMT PIC and Post-Incident Response Team.

Defining Library Premises

Explanations of boundaries of "library premises" for use in enforcing library rules.

Definition of premises

Definitions of library premises to aid in understanding where the library rules can be enforced.

EMT PIC contact information

Executive Management Team emergency contact information

Enforcing internet rules regarding Material That Creates a Hostile Environment for Others

Guidelines for internet use rules, including handling situations involving material that creates a hostile environment for others.

Evacuation exits

Maps and words showing evacuation exits, meeting places, fire extinguishers, and first aid kits in each library building.

Guidance for ICE visits

Countywide guidance for handling situations involving ICE agents or federal immigration officers.

Hostage situation

PolicyTake immediate steps to provide for the safety of customers and staff in case of a hostage situation.ProcedureIf you are taken hostage:...

Incident Report Form

Procedure for reporting an incident in the library, including security incidents

Reviews and aligns security incident responses with county and library policy.

Library Administration at Albina (ADM): guidelines and procedures

Library Administration at Albina is located on the first floor of the Albina Library on the Russell Street side. It houses the following workgroups: Business Services, the Director’s Office, Equity and Inclusion, Human Resources, the Office of Project Management and Evaluation, and Volunteer Services.

Library Safety Liaison Redeployment Process

Procedure for finding coverage for LSL absences.

Lockout Procedure

Procedure for when you have received notice of an active external threat that would require you to lock your doors.

Lost Children

How how to help any child lost in the library

Midland Library Premises

Map showing shape of Midland Library property

Origami Risk portal: Multnomah County Incident Reporting Portal

Report occupational accidents, injuries, illnesses, harassment, auto accidents, property damage, violence in the workplace, and “near-misses” where someone could have been harmed but was not due to fortuitous circumstances are to be reported.

Patron exclusions and privacy

Multnomah County Library will share limited information about excluded customers with public and private agencies that have a demonstrated need to access this material.

PIC Basics

Person in Charge (PIC) roles and responsibilities.

PIC phone procedures

Procedures for using the PIC phones

Reporting stolen loaner laptops and other devices

Policy and procedure for reporting stolen devices

Request for Information

Follow this procedure if you are asked for library records by a law enforcement officer.

Robbery/Theft

PolicyLibrary staff will follow established procedures when observing a robbery or becoming aware of theft of library or personal property. The safety of customers and staff is always the...

Security Camera Use in the Library

Policy and guidelines for the use of security cameras in Multnomah County Library locations. It covers Security Camera Locations, Access to Digital Images, Use and Disclosure, and Retention of Digital Images. Also details authorized staff and procedures for handling requests for video footage, including those for security incident report purposes.

Security Incident Reporting (SIR)

Database of Security Incidents at MCL

Security Incident Review Process

Details about the incident review process (updated January 2024)

Service Animals

Guidelines for animals in the library and definition of a service animal.

Sharps/needles and sharps containers

What to do when staff or patrons find sharps on Library property

Specific threat vs. threatening or disruptive behavior

Understanding the differences between a specific threat and threatening or disruptive behavior.

Suspected illegal material (child sexual abuse material)

Procedures for dealing with suspected illegal material (child sexual abuse material).

Suspected illicit drugs/use other than marijuana

Response guidelines for suspected illicit drugs/use - other than marijuana.

Suspected use of illicit substances in county facilities

Guidance and resources for responding to the use of illicit substances in County facilities.

Trespassing

Guidelines for patrons who trespass after being issued an exclusion.

Types of verbal conduct not permitted at the library

Explanations of verbal conduct not permitted at the library.

Unruly Conduct

Policy The Library will provide a safe and orderly environment for its customers and staff. Application Refer to Policy Governing the Use of the Multnomah County Library for...

Visitors to staff only areas of Central Library

RationaleTo ensure that staff can easily identify authorized visitors in “Staff Only” areas of the Central Library.  Library staff members should question unknown persons who do not...

Weapons

Guidelines regarding firearms and other weapons in the library.

When to call the EMT PIC

When to call the EMT PIC phone and how to reach an EMT member after hours.

When to call the police

A list of existing policies that address when to call law enforcement.